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Chinetek Intelligence is a market leader in Customer Relationship Management (CRM) solutions for the retail and service industry. Since 2003, we have assisted businesses in Hong Kong in building effective and customized CRM systems by combining a range of state-of-the-art software and hardware options suited to each company’s goals.
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In recent years, Chinetek Intelligence has demonstrated expertise in Social CRM, enabling clients to provide a more interactive experience for their customers by combining a company’s CRM database with various social media platforms to effectively understand customers’ needs.
Given Hong Kong’s high mobile penetration rate and the growing tendency of customers to access information and communicate through smartphones, Chinetek Intelligence has honed its mobile technology capabilities. We enable companies to tap into the opportunities of mobile technology through mobile apps (e.g. using QR codes to act as a virtual credit card on customer’s smartphones) or by integrating company apps with their member databases.
Our team works with clients to select from different card systems, including barcode, magnetic, Mifare (smart card) and thermal rewritable cards, which can then be paired with our unique analysis and communication tools to create total solutions that address the specifications of different industries. As the exclusive distributor of Natec Thermal products and the mega-distributor for Zebra and DNP in Hong Kong and Mainland China, we are in the best position to offer our clients the most up-to-date ID technology tailored to their needs.